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Question:
How do I enable Third-Party Session Cookies for Kaltura?
Answer:
This article shows you how to enable 3rd-party cookies in various browsers, to access Kaltura videos.
Safari macOS:
- On your computer, open the "Safari browser".
- Click "System Settings" from the Safari menu. Located at the top-left corner.
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- Choose the "Privacy" tab and ensure that both "Prevent cross-site tracking" and "Block all cookies" are both unchecked.
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- Restart Safari. Done, you have enabled cookies in Safari on your Mac computer.
Safari on iPhone/iPad:
- To enable cookies on your mobile phone or tablet, Go to your device "Settings".
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- Scroll down to "Safari" and Tap on it.
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- Scroll down to "Privacy&Security" to ensure that both "Prevent cross-site tracking" and "Block all cookies" are both unchecked.
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- Please note! You will need to restart Safari before the settings take full effect.
Google Chrome:
- On your phone or computer open "Google Chrome".
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- Click or tap on the "Customize and control Google Chrome" button from the top-right corner of the window. It looks like three dots arranged vertically. In the menu that opens, go to "Settings".
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- Locate the "Privacy and security" settings on the left scroll bar and click "Site settings".
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- In the "Permissions" section, click on "Cookies and site data".
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- Set the "Block third-party cookies" switch to "off".
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If you need further assistance, please use the following link to contact IT - submit a service request.