How do I Submit a Service Request?

Tags tech-request  technology-request  service-request  open-a-ticket  request-a-service  open  submit

Question:

How do I Submit a Service Request?

Answer:

All faculty, staff and students can utilize the Sage Service Request System to submit a service request.

Browsing services:

1.  Click on the "Services" tab on the Sage Service Home Page.

2. Browse through the service categories until you find the service you need.

3. Select the "Request Service" button and complete the form to submit a ticket.  Your request will be immediately routed to the appropriate technicians.

Searching for a particular service:

1. Click on the "Services" tab on the Sage Service Home Page.

2. Click in the "Search" tab located at the top right corner of the page.

3. Input the service you are looking for in the Search field and press "Enter."

4. Select the related service you searched.

5. Select the "Request Service" button and complete the form to submit a ticket.  Your request will be immediately routed to the appropriate technicians.

If you need further assistance, please use the following link to contact IT - Submit a service request.