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Question:
How do I Update or Cancel my Submitted Service Catalog Ticket?
Answer:
All faculty, staff and students can submit, update or cancel a ticket.
1. First, find the ticket that you would like to update or cancel.
2. Next, click the title of the ticket that you would like to update or cancel:
3. After you have opened the ticket you can either update the ticket to add a comment or new relevant information, or cancel it by withdrawing the request.
If you need further assistance, please use the following link to contact IT - Submit a service request.